About Occom
Who We Are
At Occom, we believe that internet should be fast, reliable, and hassle-free. As an award-winning Australian Internet Service Provider, we specialize in providing ultra-fast speeds, rock-solid reliability and customer-centric support for homes and businesses.
Occom isn’t just another internet provider.
We don’t just sell internet — we ensure that our customers get the best possible online experience with top-tier customer support, transparent pricing, and cutting-edge network technology.
Meet the team
We need to decide how we can put a real human face on the team. We have a chance to really make this work for us, where our competitors are seen as large faceless corporates, we can show a real and human side to our team.
Our Journey: From a Vision to Australia’s Top-Rated ISP
Launched in 2016, Occom was built with a simple yet powerful vision—to revolutionize home and business broadband by putting customers first.
Over the years, we have:
- Expanded our network to serve tens of thousands of satisfied customers across Australia
- Partnered with leading infrastructure providers to deliver state-of-the-art connectivity
- Earned a 4.9-star Google rating with over 10,000 5-star reviews, making us Australia’s highest-rated ISP, and has received multiple prestigious awards
- Continuously refined our customer experience model, ensuring faster and more efficient support than ever before
You will see — an internet service that’s built for you, by people who truly care.
What Makes Us Unique?
- High Quality Internet: Occom provides ultra-fast and rock-solid internet service with speeds up to 1000 Mbps, ensuring seamless study, streaming, gaming, and remote work.
- Low Latency: Occom provides ultra-low latency, which is crucial for online course, competitive gaming, streaming, and video conferencing.
- High Customer Trust: Occom earns a 4.9-star Google rating with over 10,000 5-star reviews, making us Australia’s highest-rated ISP, and has received multiple prestigious awards.
- Exceptional Customer Service A patient, professional, and caring team, with an average call wait time of just 17 seconds, offering support in multiple languages.
- Tailored Solutions: Occom offers tailored internet solutions for different needs, whether you’re a gamer, student, professional, or family.
10000+ Reviews
4.9
Occom Products
Occom partners with top-tier Australian fibre service providers, including NBNCo, Telstra, Optus, Vodafone, TPG, Vocus, OptiComm, Redtrain, SUPA Networks, OPENetworks, LBNCo and more, to deliver high-quality internet services to large-scale residential complex and commercial buildings.
In addition to broadband services, Occom offers a wide range of products including mobile, telephone, Wi-Fi solutions, and modem routers from top global brands, suitable for different customer needs and technical scenarios.
We’re here for you year-round, across multiple channels, and multi-languages from early morning until late night every day.
For Residential:
- nbn fibre
- Private Fibre
- Mobile SIM
- Home Phone
For Business:
- Business Fibre
- Business Wi-Fi
- Business Mobile
- Business phone
Our Awards & Recognition
Occom has consistently earned recognition for its exceptional service, innovative solutions, and customer-first approach. Our notable achievements include:
- Australia’s Highest-Rated ISP – 4.9/5 rating on Google with over 10,000 5-Star Reviews
- Winner of AFR Customer Champion 2024
- Ranked in Financial Times High-Growth Companies Asia-Pacific for three consecutive years (2023, 2024, 2025)
- Listed in AFR Fast 100 Companies for three consecutive years (2022, 2023, 2024)
- Winner of the Mozo Experts Choice Award 2022
These accolades reinforce our commitment to delivering top-tier connectivity and outstanding customer service. As one of Australia’s fastest-growing telcos, we continue to push boundaries to exceed our customers’ expectations
