Published on: 21-02-2023
Uptake of fibre lead-ins under NBN Co’s Fibre Connect program is expected to accel- erate in the next few months as RSPs complete the necessary back office IT work to connect seamlessly and easily upgrade a customer.
Published on: 24-06-2024 In today’s internet-driven world, a strong and reliable Wi-Fi connection is essential. But what happens when your router’s signal falters in the farthest corners of your house? Achieving consistent Wi-Fi coverage throughout your entire home can be a challenge, creating frustrating dead zones. Fortunately, there are solutions available to fix these connectivity issues! Choosing the Right Solution: Routers, Range Extenders, and Mesh NetworksUnderstanding the key differences between routers, range extenders, and mesh networks is crucial in finding the best solution for your home. Let’s break them down: The Router: Gateway to the Web Think of the router as the backbone of your home network, digital traffic director. It’s the central device that connects your home network to the wider internet, broadcasting a wireless signal, what we commonly refer to as Wi-Fi, allowing your devices (laptops, phones, tablets, smart speakers, etc.) to connect and communicate. For many homes, a router like the Asus RT-AX52 provides a powerful and reliable solution that works well, even in larger homes. This router supports the latest Wi-Fi 6 standards, ensuring faster speeds and better performance in crowded networks. Features like multiple antennas and beamforming technology help in directing the Wi-Fi signal more efficiently, reaching further distances and penetrating through obstacles better than older models. While routers are powerful, their reach can have limitations. Multi-storey homes, thick walls, and even certain building materials can all weaken the signal as it travels. If your router struggles to deliver a strong signal to every corner of your house, it’s time to explore reinforcement options. The Range Extender: The Signal Booster Entering the range extender, a device designed to amplify your existing Wi-Fi signal, aimed to extend its reach. It acts like a receiver, picking up the weakened signal from your router, strengthening it and then rebroadcasting it, creating a new network (SSID) extension. Imagine you’re whispering to a friend far away. A Wi-Fi extender is like a person standing halfway between you, listening to your whisper and then yelling it out loud for your friend to hear clearly. The Mesh Network: The Wi-Fi Blanket For a more robust and user-friendly solution, look to the mesh network! A mesh network, like the TP-Link AX3000, ditches the single router approach, uses a tag team of devices called nodes. Think of it as a seamless blanket of Wi-Fi coverage that work together throughout your entire home. Unlike range extenders that create separate networks, mesh nodes operate under a single network name (SSID). One node acts as the main router, connecting to your internet modem, while the other nodes, like wireless satellites, are strategically placed around your home. The magic of a mesh network lies in its ability to create a single, unified Wi-Fi network. No more juggling multiple SSIDs (network names) or experiencing frustrating drop-offs in signal strength. The nodes in a mesh network communicate with each other, intelligently routing your device to the optimal node for the strongest connection as you move through your home. Self-Healing and Scalability: Mesh networks are self-healing. If one node malfunctions, the others can reroute data to ensure you stay connected. You can easily add more nodes to your mesh network if you need to extend coverage to a larger area or have a particularly thick-walled house. Making the Right Choice: A Wi-Fi ShowdownSo, which option is right for you? To help you decide, let’s break down the key differences between routers, range extenders, and mesh networks in a handy table: The best solution depends on your specific needs: Opt for a standard router: For small homes with limited dead zones Opt for a range extender: For addressing a single dead zone Choose a mesh network: For spacious homes, multiple floors, or a need for consistent, high-performance Wi-Fi throughout ConclusionSay goodbye to frustrating Wi-Fi dead zones and enjoy a fast, reliable connection throughout your entire home. Occom offers a range of solutions to help you maximise your internet’s potential. By understanding the strengths of routers, range extenders, and mesh networks, we can guide you to the best choice for your specific needs. Whether you need to cover a single room or an entire multi-story house, we have the right options to ensure seamless connectivity. Let us help you select the perfect solution to eliminate buffering issues and enhance your online experience. OCCOM—Optical Communication Expert Occom is an Internet service provider dedicated to delivering faster fibre and mobile services and faster support. Occom has been praised by tens of thousands of satisfied residents and businesses, and our products have attained commendation from industry experts. As one of the fastest growing telcos endorsed by top global and Australian financial media, Occom has set the bar for exceeding Aussies’ expectations towards customer service. Occom’s young, passionate and professional team will keep on pushing the boundary for what is possible in the future. Tel:1300 200 999
Published on: 26-07-2023 NBN Co has completed a $4.4 million project to install 33 hybrid power cubes to improve the resilience of the NBN in disaster-prone areas of Queensland. The newly installed cubes power NBN fixed wireless towers using a combination of solar powers, a battery and a diesel generator to ensure uninterrupted power supply during emergencies. The cubes were installed across the Gympie, Whitsunday, Fraser Coast, North Bur-nett and Bundaberg Regional Councils using grant funding provided under the $390.9 million Black Summer Bushβire Recovery Grants Program, which was created by the federal government with the support of the National Emergency Management Agency in the wake of the devastating 2019-20 bushfires. NBN Co received an $805,202 grant to implement the NBN Bushβire Resilient HPC Project within the Fraser Coast council area, $1.34 million in the Bundaberg area, $134,200 in the North Burnett council area, $671,000 in the Whitsunday area, and $1.47 million in the Gympie area. No grants were awarded for the project outside of Queensland, despite the grants program also covering NSW, the ACT, South Australia, Tasmania and Victoria. Communications minister Michelle Rowland said the program has helped bolster sustainable and reliable communications across south eastern Queensland ahead of the next bushβire season. The work complements government projects to improve communications resilience including the $50 million Telecommunications Disaster Resilience Program, which is expected to launch its first round shortly, as well as the recent Strengthening Telecommunications Against Natural Disasters programs. “We know how important connectivity is for homes, businesses and communities –and never more so than in times of natural disaster. Access to reliable communications can be the difference between life and death,” she said. “It’s fantastic to see the deployment of these innovative Hybrid Power Cubes across Queensland to help keep communities connected and informed when they need it most.” Dylan Bushell-EmblingFrom Commsday OCCOM—Optical Communication Expert Occom is an Internet service provider dedicated to delivering faster fibre and mobile services and faster support. Occom has been praised by tens of thousands of satisfied residents and businesses, and our products have attained commendation from industry experts. As one of the fastest growing telcos endorsed by top global and Australian financial media, Occom has set the bar for exceeding Aussies’ expectations towards customer service. Occom’s young, passionate and professional team will keep on pushing the boundary for what is possible in the future. Tel:1300 200 999
Published on: 22-08-2023 NBN Co, Australia’s National Broadband Network, is rapidly expanding its full-fibre upgrade initiative, with another two million homes set to benefit from enhanced high-speed internet services. The company’s commitment to delivering top-tier connectivity to a more significant number of Australians highlights its dedication to bridging the digital divide across the country. The Full-Fibre Upgrade: NBN Co’s full-fibre upgrade entails replacing the existing copper infrastructure with advanced fibre-optic technology. This transition promises to significantly improve internet speed, reliability, and overall network performance. By leveraging cutting-edge fibre-optic connections directly to homes, users can experience seamless online experiences, making this upgrade a game-changer for internet users nationwide. Benefits of the Full-Fibre Upgrade: Lightning-Fast Speeds: Full-fibre connections enable ultra-fast download and upload speeds, allowing users to stream high-definition content, participate in video conferencing, and engage in online activities with minimal lag or interruptions. Enhanced Reliability: Unlike copper connections, fibre-optic cables are less susceptible to environmental factors and require less maintenance, ensuring a more consistent and stable internet experience. Future-Proofing: By investing in full-fibre technology, NBN Co is future-proofing Australia’s internet infrastructure, as it can accommodate increasing bandwidth demands brought about by emerging technologies and applications. Boost to Economic Growth: The upgraded internet infrastructure is expected to catalyze economic growth by enabling businesses to thrive in the digital age, attracting investments, and creating job opportunities. Deployment Strategy: NBN Co is deploying its full-fibre upgrade in a staged approach, focusing on regions with the highest demand and areas that would benefit the most from enhanced connectivity. This strategic approach allows the company to allocate resources efficiently while delivering tangible results to communities in a timely manner. Collaboration with Local Authorities: To facilitate the smooth implementation of the full-fibre upgrade, NBN Co collaborates closely with local authorities, stakeholders, and community leaders. This collaboration ensures that the upgrade process is streamlined and that any potential challenges are promptly addressed to minimize disruptions during the transition. Closing the Digital Divide: With the goal of narrowing the digital divide, NBN Co aims to make high-speed internet accessible to more Australians, regardless of their location. By upgrading two million additional homes to full fibre, the company intends to ensure that both urban and regional areas receive equitable access to essential online services and opportunities. This progressive approach to infrastructure development seeks to empower businesses, education, healthcare, and various other sectors that heavily rely on a stable and fast internet connection. FTTP Upgrade Available Suburbs in Aug 2023 ACT Cook – from August 2023 NSW Coalcliff – from August 2023 Cumbalum – from August 2023 Helensburgh – from August 2023 QLD Avoca – from August 2023 Chambers Flat – from August 2023 Currumbin – from August 2023 Forestdale – from August 2023 Noosa Heads – from August 2023 White Patch – from August 2023 SA Marion – from August 2023 Morphettville – from August 2023 Munno Para – from August 2023 Park Holme – from August 2023 Plympton Park – from August 2023 South Plympton – from August 2023 VIC Brunswick East – from August 2023 Mildura – from August 2023 WA Glendalough – from August 2023 The Bottom Line NBN Co’s ambitious full-fibre upgrade initiative marks a significant milestone in Australia’s quest for comprehensive, high-speed internet access. By extending the benefits of full-fibre technology to two million additional homes, the company is making remarkable strides towards closing the digital divide and fostering a digitally inclusive society.With faster, more reliable internet at their disposal, Australians can seize countless opportunities and fully participate in the ever-evolving digital landscape. Experience the Future of Lightning-Fast Internet! Discover how this groundbreaking initiative is paving the way for seamless streaming, lag-free online gaming, and unparalleled browsing speeds.Check eligibility at your address now – Give us a buzz on 1300-200-999 or start a live chat to speak with our experts regarding the NBN Free Upgrade Plan eligibility and benefits. OCCOM—Optical Communication Expert Occom is an Internet service provider dedicated to delivering faster fibre and mobile services and faster support. Occom has been praised by tens of thousands of satisfied residents and businesses, and our products have attained commendation from industry experts. As one of the fastest growing telcos endorsed by top global and Australian financial media, Occom has set the bar for exceeding Aussies’ expectations towards customer service. Occom’s young, passionate and professional team will keep on pushing the boundary for what is possible in the future. Tel:1300 200 999
Published on: 21-02-2023
Uptake of fibre lead-ins under NBN Co’s Fibre Connect program is expected to accel- erate in the next few months as RSPs complete the necessary back office IT work to connect seamlessly and easily upgrade a customer.
Published on: 17-02-2023
NBN Co has announced a series of new zones totaling one million premises that will be available for its broadband upgrade program.
NBN Co has moved to resolve the issue of constant network outages with retailers as it prepares to announce the rebooted version of its Special Access Undertaking. A special industry workshop planned for Wednesday will aim to resolve the outages issue and ascertain if RSPs are satisfied with some proposed NBN reforms.
A constant flow of both unplanned and planned outages was raised as a major issue by RSPs during the recent SAU variation process.
Published on: 30-06-2022
OCCOM is the fastest internet provider, excited to announce that it has won two MOZO Experts Choice awards in 2022 under Broadband Category.
Published on: 13-08-2021 Because of the pandemic outbreak, most of us work and learn from home, and it is essential to have a fast wireless network that reaches every corner of the premises. But are you getting the most out of your NBN internet connection? What is the root cause of slow Wi-Fi speed? The size of your home, the location of your modem, and the performance of your router. I will speak about some of the things you can consider to extend your Wi-Fi range and provide a reliable connection for all of your devices. Select the best location for your router Not all the places inside your premise are optimal for placing the router. To start with, avoid placing your router near metal objects and devices which emit electromagnetic waves. They may disrupt the Wi-Fi signals, and their presence may lead to dead zones. To cover the entire premise, you should be placing the router roughly at the centre. You will be able to boost your signals by elevating the router above the floor level. Wi-Fi signals travel out in all directions, so if the router places on the floor, its ability to emit strong signals is limited. People who live in multi-storied houses should always locate a Wi-Fi router near the ceiling on the first floor. If this doesn’t work for you, consider using a mesh router system. Consider using mesh routers or Wi-Fi range extenders. A mesh router is ideal for people who live in big homes or are stuck with a modem at one end of the premise. It has multiple units(access points) where one unit connects to your existing router with an ethernet cable, and the others are placed in a central part of the home or on other levels of the house and connected to power. These mesh routers communicate back and forth with each other to create a broader and more robust wireless network. The larger space it has to cover, the weaker the signal you will get. A Wi-Fi range extender can help improve your router’s signal strength and cover a large area or penetrate thick walls. Keep your router updated (update firmware) Once the malware infects a router, it can steal bandwidth and spread itself across the network to other devices. So it is crucial to update your routers regularly to keep away from these attacks and get the best performance from the router. The updates can reduce bugs and increase the reliability of the routers. You can find the latest firmware on the website of the company which manufactures your router. Find the model number at the backside of your router and find the appropriate firmware for your router. Get a more robust antenna for your router. Although most of the new routers have got internal antennas, some still use external ones. These antennas are most probably omnidirectionally, ensuring that the signal reaches every part of the premise. If your router is behind a wall and you can’t move it, the signal strength reduces since the antenna beams data into the wall. Installing a high gain antenna can maximise the router’s signal strength as they allow you to aim the wireless signals in a single direction. If an omnidirectional antenna works best for you (if your router is placed in a central position away from any obstruction), consider using longer antennas as they can boast better performance. You need to purchase an antenna with more gain than your current one to boost the Wi-Fi signal. OCCOM—Optical Communication Expert Occom is an Internet service provider dedicated to delivering faster fibre and mobile services and faster support. Occom has been praised by tens of thousands of satisfied residents and businesses, and our products have attained commendation from industry experts. As one of the fastest growing telcos endorsed by top global and Australian financial media, Occom has set the bar for exceeding Aussies’ expectations towards customer service. Occom’s young, passionate and professional team will keep on pushing the boundary for what is possible in the future. Tel:1300 200 999
Published on: 13-08-2021 Do I have to pay for the NBN setup? The NBN is installed at your house free of any charges, although you will have to pay for the ongoing use of the NBN plans through an internet provider. For this, you can spend anywhere between $56.88 per month to $149.88 per month, with data allowances, speeds, and extras varying widely across the price points. If your dwelling is new, you may have to pay NBNCo a $300 new development fee for the initial installation. Beyond this, the NBN rolled out across Australia is free – the only thing you’ll have to pay for is the ongoing service through your Internet Service Provider. The initial NBN installation as an upgrade is free. The NBN’s core concept is to give Australia’s internet a country-wide upgrade so that you’ll have reliable internet no matter where you go. Because of this, the installation is free. Regarding NBN’s value, at Occom, we will provide the best NBN plans in terms of your internet preferences and needs. More than that, we will respond to you ASAP and guide you when you need help on modem configuration. To know more about Occom’s NBN plans, installation tutorials, and promotions, please visit https://occom.com.au/adaca-testing. Occom will offer top-rated customer service and make everything easy for you. OCCOM—Optical Communication Expert Occom is an Internet service provider dedicated to delivering faster fibre and mobile services and faster support. Occom has been praised by tens of thousands of satisfied residents and businesses, and our products have attained commendation from industry experts. As one of the fastest growing telcos endorsed by top global and Australian financial media, Occom has set the bar for exceeding Aussies’ expectations towards customer service. Occom’s young, passionate and professional team will keep on pushing the boundary for what is possible in the future. Tel:1300 200 999
Simple steps to change your nbn service provider Published on: 13-08-2021 Most of us think that switching the nbn provider is quite a daunting task and causes a lot of hassle. There might be many questions going through your head, such as: How long will it take? How long will the internet go down? Will the new provider cancel the old contract? How much is it going to cost? Are there any cancellation fees? But the fact is that it is easier than you think. It may benefit you in many ways, like finding a better price, flexible contracts, and better customer service. You might need to consider this option when your current provider is no longer providing you with the standards they offer. Contrary to the perception, moving to a new service provider can be done in a snap. We have prepared a guide to doing this step-by-step so that you can know what to expect. Step 1: Find an internet plan which you want and research on nbn providers. The first step is to figure out your requirement/expectation from the internet service provider – either a cheaper internet plan or unlimited data with fast internet speeds. There’s every chance you’ll find several providers who offer similar services. Compare the services provided by different service providers, read the reviews on their services and customer support. Expand your search by looking into customer reviews and the company website.Now, get in contact with your new provider, start a conversation about installation, and set up so that there is minimum downtime when you cancel your current service. As a top-rated nbn™ provider in Australia, Occom delivers customers a premium internet experience with faster connections and professional customer support, faster internet speed, faster respond. Occom received 1400+ 5 stars google reviews. Step 2: Know how much it costs for switching nbn providers and give your current provider notice. If you are currently on a month-to-month contract, check with your service provider how many days you need to give to cancel the service. This is known as the notice period, and in most cases, it is 30 days. If you are on a fixed-term contract, then early termination fees may apply. It may be calculated based on how many months remained in your agreement or a one-off charge. Reach out to your internet service provider to enquire more about this before you make the switch. Make sure that you give them proper notice so that you can time it with the time taken by your new internet service provider to set up everything, and there is minimum disruption time. Do not cancel or schedule a cancellation with your current provider while transferring to a new provider. Ensure that you have confirmed the installation date from your new provider before officially cutting ties with the old provider. If your service is ‘cancelled’ instead of ‘transferred’, downtime could be up to 5 business days. Step 3: Migrate all the data off your existing service provider and back it up. If your phone line connects to your internet service, tell your new ISP that you’d like to port over and keep your existing phone number. Step 4: Make sure that you have got the right equipment. This is the final step while transferring your service. Your previous service provider may restrict your router from other internet providers. In this case, you will require a new router. Store-bought routers will be compactable with most nbn internet providers and will have to be re-reconfigured to your new provider’s network with the settings they give you. The provider supplied devices are usually a basic model, and you’ll have to upgrade this depending on the number of people who use the service. Occom can offer you a wide range of routers to suit your need. SummaryIf you have troubles or issues continually, switch to a better service provider. Follow the steps above while switching service providers, as this will keep you informed about the requirements, making it more manageable. OCCOM—Optical Communication Expert Occom is an Internet service provider dedicated to delivering faster fibre and mobile services and faster support. Occom has been praised by tens of thousands of satisfied residents and businesses, and our products have attained commendation from industry experts. As one of the fastest growing telcos endorsed by top global and Australian financial media, Occom has set the bar for exceeding Aussies’ expectations towards customer service. Occom’s young, passionate and professional team will keep on pushing the boundary for what is possible in the future. Tel:1300 200 999