OptiComm vs. NBN: How does OptiComm work?

Published on January 18, 2021 The National Broadband Network (NBN) is an Australian Federal Government project first announced in 2007 to provide all Australian households with reliable, high-speed fibre internet access. NBNCo was established in 2009 to design, build and operate Australia’s wholesale broadband access network. While the nbnTM is operated by the Australian government, there are other companies in Australia like Opticomm which provide the same fibre networks as NBNCo does. OptiComm is one of Australia’s largest open access, Fibre-to-the-Premises (FTTP) wholesale network infrastructure operators, servicing the new residential housing, apartment and commercial building markets. OptiComm has been a licensed carrier and wholesale network infrastructure operator since 2007. Similarly to NBNCo, OptiComm designs, builds, operates and maintains fixed line access, fibre based, telecommunications networks. OptiComm offers its networks to OptiComm service providers, like Occom, who deliver OptiComm fibre plans to customers. What are OptiComm speeds like? OptiComm offers different speed tiers for broadband access. There are broadband plans with maximum download speeds of 12 Mpbs, 25 Mpbs, 50 Mpbs, 100 Mpbs, 250 Mbps and 1000 Mbps. Customers choose between these options for a suitable tier depending on their demand of speed. You may choose to pay a lower price for a broadband plan meeting basic requirements of internet usage, or you may choose to pay a higher price for a broadband plan with faster speed and get a better internet experience. 12 Mbps Basic Plan: a plan that suits users who do not require a high speed connection. It is suitable for basic usage of Internet including browsing the web, sending emails and so on. 25 Mbps Boost Plan: suitable for 1-2 people using Internet services for basic video streaming and sharing photos on social media. 50 Mbps Boost Plus Plan: suitable for most family users. It can better support simultaneous Netflix/YouTube streaming and online gaming. 100 Mbps Superfast Plan: 5-20 times faster than ADSL. You can fully enjoy HD video streaming, VR experience and online gaming without lag. 250 Mbps Rocket Plan: perfect for multiple devices and users to stream 4K content, share large files and play multiplayer online games at the same time. 1000 Mbps Lightning Plan: the fastest you can get in Australia. You can enjoy the supreme internet experience. Where is OptiComm available? OptiComm is normally available in new or recently developed estates, apartments and communities. If you are living in OptiComm connected premises, you can choose an internet service provider to sign up with and choose an OptiComm broadband plan (occom.com.au/opticomm-fibre-network/) from there. If you are not sure whether your property is within an OptiComm fibre connected area, you can contact us. Our support team will help you check if your address is covered by OptiComm. Even if it is not serviced by OptiComm, we will help determine the best solution for you and get you connected quickly and efficiently.   OptiComm vs NBN: What’s the difference? One of the biggest differences between OptiComm and NBN is the connection technology. There are a number of ways in which fixed-line access network technologies are deployed to provide fibre broadband services in Australia. This depends on the provider (e.g. nbnTM, Opticomm etc) and the available infrastructure in the particular area. NBNCo not only uses full fibre cabling (FTTP), but utilises a mix of fibre and copper (FTTC, FTTN/B) or coaxial cable (HFC) . OptiComm mainly uses FTTP to connect their networks. Fibre to the Premises (FTTP) is a full fibre connection, providing the fastest speed due to the higher capacity of a full fibre infrastructure. It is much more stable and receives less impact from environmental factors than networks with FTTN, FTTC, FTTB and HFC technologies. When connected with OptiComm, you will have access to superfast internet.   How are we different from other OptiComm providers? Occom is one of Australia’s most trusted and efficient OptiComm service providers, receiving an average of 4.9/5 stars from over 1000 Google reviews. We pride ourselves on the dedicated customer service that earned us these glowing reviews. We are one of very few Opticomm providers across Australia who provide Gigabit internet speeds. Occom also comes with affordable and reliable plans and flexible terms with no lock-in contract available. In addition to this, Occom is capable of activating most premises within 24 hours of registration. We sell a range of modems from the world’s best brands, tailored to Australians. Customers also can use their own router if they like – our team has guided many customers to successfully configure their own modems. Our responsive and professional Australia-based technical team work 7 days a week, and are always ready to help with unexpected issues. Give us a call today to get connected with the top-rated Opticomm internet service provider! Have any questions? Call or chat with our friendly Australian-based support team who will answer any queries and walk you through every step of the signup process. Call now: 1300 200 999 or Chat with us: lc.chat/now/8436841/ OCCOM—Optical Communication Expert Occom is an Internet service provider dedicated to delivering faster fibre and mobile services and faster support. Occom has been praised by tens of thousands of satisfied residents and businesses, and our products have attained commendation from industry experts. As one of the fastest growing telcos endorsed by top global and Australian financial media, Occom has set the bar for exceeding Aussies’ expectations towards customer service. Occom’s young, passionate and professional team will keep on pushing the boundary for what is possible in the future. Tel:1300 200 999

What Does the Future of Fibre Look Like?

Published on: 19-01-2021 What Does the Future of Fibre Look Like? Developers need to ensure their telecommunications infrastructure is future-proofed to keep up with technology advances and digital connectivity needs, according to fibre-to-the-home provider the Local Broadband Network Company (LBNCo). What do you need to know when making infrastructure decisions for your development? What is a Gigabit Passive Optical Network (GPON)? A Passive Optical Network (PON) is fibre-optic telecommunications technology that only uses fibre and passive components like splitters and combiners rather than active components like amplifiers, repeaters, or shaping circuits, to deliver broadband network access to end-customers. Passive optical networks cost significantly less than those using active components. A gigabit passive optical network (GPON) are currently the leading form of passive optical networks. A gigabit passive optical network is a point-to-multipoint access network and uses passive splitters in the fibre distribution network, enabling one single fibre connection to serve multiple end users. It achieves this with a passive optical splitter in a junction box, usually in the pavement/road manhole. Once it reaches the development or estate, where a cluster of end customers reside, a splitter is connected. From here, multiple fibre cables fan-out of the splitter connecting to homes via an Optical Network Unit (ONU). Encryption is used to keep each user’s data secured and private from other users. Why use GPON technology? Fibre optic technology is the leading technology that supports the demand for higher speeds as well as distance within networks. Fibre optic cables have another advantage over metal cables, such as copper, in that they are less susceptible to interference. Gigabit passive optical networks are the perfect solution for environments with multiple separated nodes/points or buildings because the technology reduces costs and infrastructure while increasing bandwidth. A gigabit passive optical network has a downstream capacity of 2.488 Gb/s and an upstream capacity of 1.244 Gbp/s that is shared among users. Gigabit passive optical networks offer up to a 1:64 ratio on a single fibre, and are 95 per cent more energy efficient than copper wire networks. In addition to efficiency, a gigabit passive optical network provides a low-cost solution to support multiple users through splitters. This makes a gigabit passive optical network desirable for high density areas such as high rise and master planned communities by reducing equipment, consolidating multiple services onto a single fibre transport network, and providing triple play services, voice, data and IP video. What is FTTP/FTTH? Fibre to the home (FTTH), also known as fibre to the premises (FTTP) refers to fibre-optic cables made from glass or plastic and use pulses of light to transmit data. A full-fibre FTTH/FTTP connection (GPON), with no copper, offers much faster average speeds of one gigabit (1,000Mbps) per second (Gbps). Full-fibre can also deliver very low latency: that means less delay between sending a request and getting a response. That is not just important for video gamers. Low latency connections promise new opportunities for remote work, especially in fast-paced industries that cannot afford delays. Fibre vs 5G There is a misconception that 5G technology will replace fibre. While wireless connections can be a useful way to connect remotely, 5G is not the answer for every situation. Future 5G networks can operate on several different frequencies, but the higher frequencies do not penetrate buildings and trees as well as the lower frequencies. Fibre optics are also much cheaper to run than a 5G network. In fact, it’s estimated that the operational expenditure of 5G broadband could be five times that of fixed. Experts also caution that 5G wireless signals would not be as stable as a fixed-line connection and could lead to drop outs. The reality is that 5G wireless networks and fibre optic networks will complement each other, both offering a cohesive internet experience, no matter the location.   From: https://theurbandeveloper.com/articles/lbnco-fibre-property-development OCCOM—Optical Communication Expert Occom is an Internet service provider dedicated to delivering faster fibre and mobile services and faster support. Occom has been praised by tens of thousands of satisfied residents and businesses, and our products have attained commendation from industry experts. As one of the fastest growing telcos endorsed by top global and Australian financial media, Occom has set the bar for exceeding Aussies’ expectations towards customer service. Occom’s young, passionate and professional team will keep on pushing the boundary for what is possible in the future. Tel:1300 200 999

Categories AU

Why does my internet slow down at night?

Published on: 18-11-2020

If you use the internet regularly, you’ve probably noticed that your connection slows down during different times of the day or week. But what causes these fluctuations in speed and why do they always seem to happen when you need the internet most?

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OptiComm announces ‘Australia first’ next-generation passive optical network

Fibre Cable

Published on: 15-10-2020

Fibre-to-the-premises (FTTP) provider OptiComm has announced that it is in the final stages of developing Australia’s first Ten Gigabit per Second Passive Optical Network (XGS-PON) – the next generation Passive Optical Network (PON) – allowing residential customers to access a nominal line speed of up to 1Gbps, and commercial customers to reach speeds up to 10Gbps.

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Aussies Warned of Scammers Posing as NBN Workers

nbn new scam alert

  Published on: 12-07-2024   Australians are being warned about a new wave of scammers impersonating nbn employees, targeting both residents and businesses. This alarming trend has led to significant financial losses, with around 1,800 Australians losing over $1.2 million last year alone due to these fraudulent activities. How The Scam Works? These scammers are taking advantage of ongoing nbn fibre upgrades in various regions, often targeting areas where genuine nbn technicians are working. As per the news, here are some of their common tactics: Cold Calling and Door Knocking: Scammers either call individuals or knock on doors, pretending to be NBN technicians. They claim they need to pay for new internet hardware, postage costs, or an upgrade inspection and exploit the presence of legitimate NBN vehicles and technicians in the area to make their claims more believable. For instance, they might claim that a home visit is required for fibre upgrades and request bank details during the visit. Remote Access Requests: In some cases, scammers ask for remote access to victims’ computers, supposedly to troubleshoot issues or upgrade services. This access allows them to steal sensitive personal and financial information. As per the news, in Adelaide, SA, they contacted customers claiming they would visit in a few days without any actual appointment. Demanding Payment for Fake Services: They may ask for payments for new modems, inspections, or other non-existent services. For example, in Ravensthorpe, WA, scammers requested money for new internet hardware and in Young, NSW, they claimed a need to inspect homes for fibre upgrades, subsequently taking bank details. How to Stay Protected?     NBN Co has issued several guidelines to help the public avoid falling victim to these scams. Verification: Always verify the identity of NBN technicians. Legitimate NBN staff will carry identification cards and will not request payments on the spot for appointments, hardware, or postage. Official Communication: NBN Co contacts customers in advance through official channels like text messages to confirm or cancel appointments. Be cautious of unsolicited calls or visits. Security Practices: Never provide personal or banking details to unsolicited callers or door knockers. If in doubt, hang up or close the door and report the incident to ACC’s Scam watch. Upgrading To NBN Full Fibre If you are thinking about switching to nbn FTTP, we are here to help! Here’s a step-by-step breakdown of the upgrade process! Get in touch with Occom: We will discuss the upgrade and any precautions, then schedule your nbn technician appointment. Confirmation call: nbn staff will confirm your appointment time over text or call and give you the option to cancel the appointment if needed. Initial assessment: The first visit involves an assessment of your home’s surroundings. A technician will visit your home to check for potential installation obstacles and prepare for the next installation step. Installation: nbn will make second visit to install the nbn equipment inside and outside your property. Someone 18+ needs to be present during this visit to allow technician entry. If you are a tenant, a written landlord approval might be required for the FTTP installation upgrade. Upgrading to FTTP through Occom includes a free standard installation visit. We have assisted many customers in upgrading FTTP and will never schedule technicians without your knowledge. If anything seems suspicious during the upgrade, you can contact Occom’s customer service for verification. We will help identify scams and file complaints.   OCCOM—Optical Communication Expert Occom is an Internet service provider dedicated to delivering faster fibre and mobile services and faster support. Occom has been praised by tens of thousands of satisfied residents and businesses, and our products have attained commendation from industry experts. As one of the fastest growing telcos endorsed by top global and Australian financial media, Occom has set the bar for exceeding Aussies’ expectations towards customer service. Occom’s young, passionate and professional team will keep on pushing the boundary for what is possible in the future. Tel:1300 200 999

Categories AU

No Customer Data Impacted in Opticomm Data Breach

Published on: 12-04-2024 Sydney, NSW – 11 April 2024 – OCCOM is aware of the recent data breach affecting one of our network providers, Opticomm. We understand the seriousness of this situation and want to assure our valued customers that no OCCOM customer was impacted by this incident. “Our customers’ data security is always our absolute priority,” said Noad Auckburally, Head of Communications. “We have always maintained the highest standards when it comes to the security of our customers’ information. Following the Opticomm data breach, we can confirm that no OCCOM customers have been impacted.” While OCCOM customers are not affected, the company encourages everyone to remain vigilant about online security: Change Passwords: Update account passwords, especially if reused across services. Be Aware of Phishing: Don’t click suspicious links or provide personal details without verifying the source. For any questions or assistance, please contact OCCOM at 1300 299 999 or support@occom.com.au. OCCOM will continue to monitor the situation and remains committed to protecting our customers’ data. OCCOM—Optical Communication Expert Occom is an Internet service provider dedicated to delivering faster fibre and mobile services and faster support. Occom has been praised by tens of thousands of satisfied residents and businesses, and our products have attained commendation from industry experts. As one of the fastest growing telcos endorsed by top global and Australian financial media, Occom has set the bar for exceeding Aussies’ expectations towards customer service. Occom’s young, passionate and professional team will keep on pushing the boundary for what is possible in the future. Tel:1300 200 999