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Published on: 02-04-2021 There are five popular residential NBN speed tiers available, with maximum download and upload speeds measured in Megabits per second (Mbps). These are the speed set by NBNCo based on the direct connection to their fibre wire but upon arriving at your premises the services may be slightly affected by other factors. NBN speed tiers: NBN 12/1: 12 Mbps download, 1 Mbps upload. This service is also known as Basic Speed. It is great for the small households with light users. This is a speed tier for basic web surfing and general purposes such as email, social media, etc. NBN 25/5: 25 Mbps download, 5 Mbps upload. This service is also known as Boost Speed. Ideal for a household with 1-2 people. This speed tier is okay for streaming and social media browsing. NBN 50/20: 50 Mbps download, 20 Mbps upload. This service is also known as Boost Plus Speed. This speed tier is great for the users who require streaming like – Netflix and is ideal for responsive online gaming. NBN 100/20 or 100/40: This tier is divided into two: one with 100 Mbps download, 20 Mbps upload and another is 100 Mbps download, 40 Mbps upload. This is also known as Superfast Speed. This speed tier is designed for larger households with intensive users. It supports large downloads and uploads and is very ideal for HD streaming and online gaming. This service is not available on Fixed Wireless connections. NBN 250 – 250/25: 250 Mbps download, 25Mbps upload. This is also known as Rocket Plan. Not all connection types will have access to this ultra-fast broadband though. It’s available to those with a fibre-to-the-premises (FTTP) connection, and in some cases, also those with hybrid fiber-coaxial (HFC) cable but be sure to check with the provider. This speed tier is suitable for users who require seriously high-speed internet.   Typical Evening Speed: The typical expected experience between 7 pm–11 pm is the busy time for Internet traffic. It is not a guaranteed minimum speed. The actual speed experienced depends on several factors – see Technical Limitations below. Excludes Fixed Wireless customers and FTTN/B lines with limited maximum line speeds. 12/1 Basic (NBN12) 25/5 Boost (NBN25) 50/20 Boost Plus (NBN50) 100/20 Superfast (NBN100) 100/40 Superfast (NBN100) 250/25 Rocket (NBN 250) Typical evening speed: 10.3 Mbps 21.5 Mbps 43 Mbps 86 Mbps 86 Mbps 216 Mbps* Suitable for VoIP phone Email Singles and couple Standard Video streaming Music Streaming Online gaming Singles and couples video streaming Online gaming Families with multiple devices Large file downloads 4K (Ultra-HD) video streams Online gaming Multiple heavy users Large file downloads 4K (Ultra-HD) video streams Online gaming Multiple heavy users Large file downloads Ultra-High / 4K Definition Music/Video Streaming Online gaming Multiple heavy users Large file downloads Occom offers a range of nbn™ speeds in Australia. Check out our full range of nbn™ plans to see what suits your needs. *nbn™ Fiber 250/25 Rocket Plan only available at FTTP and limited HFC technology locations OCCOM—Optical Communication Expert Occom is an Internet service provider dedicated to delivering faster fibre and mobile services and faster support. Occom has been praised by tens of thousands of satisfied residents and businesses, and our products have attained commendation from industry experts. As one of the fastest growing telcos endorsed by top global and Australian financial media, Occom has set the bar for exceeding Aussies’ expectations towards customer service. Occom’s young, passionate and professional team will keep on pushing the boundary for what is possible in the future. Tel：1300 200 999

Published on: 02-04-2021 What is a ping test? A ping test is one of the basic networking tests that can troubleshoot the network connection status between your PC and a specific IP address. It is available on almost all devices which are able to connect with a network. The testing IP address can be from your modem router, a remote device, any website or server, etc. During a ping test, some data packets will be sent to the destination, and the other side will reply some packets back (formally named Internet Control Message Protocol ‘ICMP’ echo request and reply). The ping test result can reveal the round travel time of a packet (also called latency), packet loss, incorrect IP / DNS settings, etc. How to run a ping test? Ping test in Windows Below are the steps to run a ping test in Windows 7. These steps are almost identical in newer windows versions. Open the start menu by clicking the windows icon on the left bottom corner of the screen. Type “cmd” in the search bar. Click the cmd in the search result. In the black cmd window, type “ping” and the testing IP address or website, and press Enter. Alternatively, press “windows key” + R to open Run, and type “ping” and the testing IP address or website, and press Enter. This method works on all of Windows XP, 7, 8 and 10. Ping test in Mac OS Click the spotlight search icon on the top right corner of the screen Type network utility, and press Enter Select the Ping tag on the top Enter the testing address, and click the Ping button at right. Alternatively, open the Terminal in the Launchpad, type “ping” and the testing address and press Enter. To stop pinging, press Control + C. Ping Statistics The ping statistics are important. This indicates 4 data packages were sent and all 4 were received. Seeing any % of lost packets indicates there is a problem. Also, if the minimum and maximum round trip times vary greatly or are significantly high that could also indicate a problem. OCCOM—Optical Communication Expert Occom is an Internet service provider dedicated to delivering faster fibre and mobile services and faster support. Occom has been praised by tens of thousands of satisfied residents and businesses, and our products have attained commendation from industry experts. As one of the fastest growing telcos endorsed by top global and Australian financial media, Occom has set the bar for exceeding Aussies’ expectations towards customer service. Occom’s young, passionate and professional team will keep on pushing the boundary for what is possible in the future. Tel：1300 200 999