Understanding NBN’s New Price Changes: What You Need to Know

NBN's New Plan Proposal

Published on: 06-06-2024 Introduction The National Broadband Network (NBN), which operates Australia’s broadband network, has recently announced upcoming changes to their wholesale price list for FY25 and a three-year pricing road map for FY25-FY27. With a commitment to transforming Australia’s internet landscape, NBN Co is working to bring high-speed connectivity to every corner of the … Read more

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Customer Satisfaction for Telco: The Key to Growth

Published on: 12-12-2023 As Australian businesses and consumers grow frustrated with their telecommunications providers, amid service disruptions and slow speeds, responsive customer support stands out as a driving factor behind customer satisfaction. While overall complaints to the Telecommunications Industry Ombudsman (TIO) were down 10 per cent in the first quarter of 2023-24, compared to the … Read more

NBN Co Shortens Customer Notification Time for FTTC-P Upgrade Projects

technicians installing broadband

Published on: 12-05-2023 NBN Co has announced a significant change to its FTTP upgrade projects within the FTTC coverage area. Instead of giving users advance notice of five working days, users will now receive a minimum of one business day’s advance notice prior to the initiation of any upgrade works. This new approach aims to … Read more

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Why Should You Upgrade to nbn Full Fibre?

Published on: 04-10-2023 In the contemporary digital era, fast, reliable, and efficient broadband connections have transformed from a luxury to a necessity. One name that consistently emerges as a top-tier carrier in the broadband sector is the National Broadband Network’s Full Fibre. But what makes it so sought-after, and why are businesses and homeowners alike … Read more

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FTTN Upgrades to be tested in Sydney Hills and Northern Adelaide

occom-sydney

Published on: 06-01-2022 The NBN has disclosed the locations that will be targeted for FTTN upgrades, allowing customers to place orders with ISPs. It is part of the company’s larger $3.5 billion network expansion plan, which intends to make the NBN’s highest wholesale speed tiers available to about 8 million locations, which is about 75% of … Read more

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A list of the first NBN FTTN upgrades areas, beginning in March 2022

Published on: 06-01-2022 To keep a close eye on their economy, the National Broadband Network (NBN) amended the law so that customers will be able to place orders with retailer ISPs with effect from March 2022. As part of the expansion, more people will receive it directly to their homes, reversing the government’s previous stance. … Read more

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Occom Listed in the AFR Fast 100 List!

Published on: 05-12-2022 OCCOM is listed in the Australian Financial Review Fast 100 as one of the growth champions in the Australian market. Occom has achieved high growth based on high internet speeds, quick set up of your internet supply and excellent trouble shooting of internet services to provide their customers with great service. To … Read more

NBNCo says almost one-third of users on the wrong plan

Upgrade nbn plan

Published on: 05-08-2022 Too small for their needs NBNCo claims almost one in three NBN users is effectively on the wrong plan, one that is too small for their needs based on their bandwidth consumption habits. The company revealed the statistics – drawn from internal data to the ACCC that was published yesterday. The company’s … Read more

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A list of FTTN/FTTC suburbs can be upgraded to FTTP full fibre

Published on: 04-04-2022

FTTP as a major occupant of the internet is the only fibre technology with higher speed tiers. Reaching better speeds in maximum instances is exclusiveto Fibre to the Premises (FTTP) technology. Recently, NBNCo has declared that it is improving access to higher speed tiers throughout their present NBN serviced footprint.

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All you need to know about Telstra Velocity Upgrade and Transition

Published on: 03-05-2022 Telstra Velocity is upgrading On 24 December 2020, Uniti Group Limited acquired Telstra Velocity Fibre Network with 50,000 active services, now waiting in transition to Opticomm Network, a subsidiary of Uniti Group Limited. Telstra Velocity uses old technology and now since Opticomm owns Velocity, it will soon perform a network upgrade to … Read more

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